An updated version of the MICD Program’s Best Practices Navigator is now available digitally in the MICD Portal. Access the new Navigator online by clicking here.

The Navigator is a comprehensive document unavailable anywhere else in the industry and exclusive to Marine Industry Certified Dealerships. It contains hundreds of dealership best practices collected from the most successful dealerships across North America, focusing on all aspects of running a top-notch marine dealership: Sales and service processes, customer service, employee satisfaction and retention, facility upkeep, and much more.

The Navigator is one of the most valuable tools a dealership has in its stable. Best practices contained within are easily implemented at the retail level and can have an immediate positive impact on your business. Make sure you use this MICD-only resource to its full advantage!

You can access the Best Practices Navigator through the MICD Portal.