By Valerie Ziebron, President of VRZ Consulting and Dealer Week 2025 Educator The more customers use their boat, the more likely they are to stay in boating. Those of us in the industry who love and live for boating can consider it a given that once a boater, always a boater. Unfortunately, statistics tell a […]
Author: Valerie Ziebron
Improve Service Department Communication at Your Dealership
How to dial in the people and processes in every department to help transform your customers’ experience.
