MRAA President Matt Gruhn was recently featured in an article by Boating Industry magazine, recognizing the progress that MRAA has made in 2012. The “Bold Moves” that MRAA has made have resulted in huge increases in membership. Read the article here.
Where RECT Breaks Down and Why Service Visibility Matters
Your repair event cycle time (RECT) rarely stretches because of one major delay. More commonly, it expands when smaller issues build across the service process. These often arise in the
