MRAA Scorecard Program Resources

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Dealer Scorecard Sample

You know what you want from your dealers. So does the MRAA. View the key Performance Categories that drive the customer experience for today’s boat dealerships.

Manufacturer Scorecard Sample

You know what you want from your manufacturer. So does the MRAA. Take a look at the manufacturers’ key Performance Categories that propel the customer experience.

Sample Scorecard Report

If you want to measure what truly matters, MRAA’s monthly report will deliver manufacturers insights on the performance of their dealer relationships. View a sample here.

Dealer Scorecard Guidance

Want to keep your approach to scoring your dealers consistent? Use MRAA’s handy Dealer Scorecard Guidance to help your team understand how to score consistently.

Manufacturer Scorecard Guidance

Want some help your approach to scoring your various manufacturers consistently? Use MRAA’s handy Manufacturer Scorecard Guidance to rate them based on similar criteria.

Manufacturer Scorecard Process

Want to know the step-by-step process to participate in MRAA’s Dealer-Manufacturer Scorecard Program? Take a look and prepare for each step along the way.

Dealer List Template

To prepare to participate in the MRAA Dealer-Manufacturer Scorecard Program, use MRAA’s helpful Dealer List Template to help you organize the needed information.

Sample MRAA Facility Checksheet

Use MRAA’s Facility Checksheet to help you understand the quality of the dealership’s overall facility. This form is used as part of the MRAA Dealership Certification Program.

Sample Scorecard Agreement

View the agreement manufacturers must sign in order to enroll in MRAA’s Dealer-Manufacturer Scorecard Program. It outlines expectations and protections for all participants.

Sample Dealer Email Notification Template

MRAA Dealer-Manufacturer Scorecard Tutorial Videos

Set-Up Your MRAA Scorecard Program

How to Create your Scorecard account; Enroll in the program and Complete Set Up

View Your Completed Scorecards

How to view or email your dealers’ completed Scorecards and other reports.

Download Scorecard Raw Data

Access and download an Excel file of all of your dealer Scorecards for deeper analysis.

View Non-Completed Surveys

Manage your program by identifying dealers who have yet to completed their Scorecard.

Submit Dealer Scores

Ready for your team to provide your dealers with feedback? Get started at this link.