How Longshore Boats uncovered $330,000 in hidden revenue by improving service department efficiency, tightening processes, and eliminating small workflow gaps.
Silver and Gold MRAA Members can access hundreds of training courses.
Members get complete access to Guides, Data, Tools and more.
Learn how membership can help save you time and money.
By Ryan Kloppe, Associate Director, OEM Business Development, Lightspeed DMS, an MRAA Strategic Partner As the marine industry heads into peak boating season, one thing is clear: success today requires
How Longshore Boats uncovered $330,000 in hidden revenue by improving service department efficiency, tightening processes, and eliminating small workflow gaps.
Improving your customer’s long-term ownership journey By Erick Jauregui, Fixed Operations Training Manager at EasyCare, an MRAA Education Champion In the marine industry, the customer journey has traditionally been divided
IDS Marine Repair Event Cycle Time and Service Performance Webinar Takeaways Marine service departments aren’t short on work. They’re short on visibility into service performance. This lack of visibility is
A recent dealer‑focused webinar shared Ipsos research on tomorrow’s boat buyers and how evolving consumer expectations are shaping marine retail.
Your repair event cycle time (RECT) rarely stretches because of one major delay. More commonly, it expands when smaller issues build across the service process. These often arise in the
