MRAA Blog

What is the MRAA? Let Me Show You

People get fed up repeatedly hearing the same common question: “What do you do?” We have all heard it and asked it ourselves as a conversational icebreaker. We ask it because we want to know what people do for a living (i.e.: What’s your day job?). However, after a Google search, I found dozens of […]

Onboarding With Purpose

For me, the coming of peak season is like when I have already seen a horror movie. I remember the moments when the bad guy starts the chainsaw or when the monster pounces out of the darkness. It is exhilarating, but I’m ready for what is coming. But my friend hasn’t seen it before, and […]

New Customer Acquisition Package

• MRAA adds a new education course on MRAATraining.com to help its Members improve at gaining customers in a softer market Chances are you or someone on your sales team has used the term “tire kickers” during your sales meetings conversations.The slang term, which carries with it a negative connotation, stems from the automotive market […]

Examining the Future of Buying

• Exploring the Future of Buying Study in Outdoor Recreation: A strategic roadmap for navigating the evolving landscape of consumer behaviors in the outdoor recreation industries By Chris Yeloushan, VP of Dealer Development, and Industry Relations In late summer/early fall of 2023, Rollick, a national leader in marketing, technology, and market research in the outdoor […]

MRAA Joins Water Sports Industry Association Annual Summit

• The Summit allows MRAA, WSIA to continue to build collaboration on overlapping government relations priorities By Chad Tokowicz, MRAA Government Relations Manager I recently joined the Water Sports Industry Association (WSIA) for their annual summit in the snow, which took place at the Everline Resort in Olympic Valley, Calif. The summit, which is hosted […]

Stories Give Service Data Meaning

Dan Heath, a New York Times best-selling author once said, “Data are just summaries of thousands of stories – tell a few of those stories to help make the data meaningful.” The MRAA collected a great deal of data in the survey process for the Service Management Special Report. In a sense, we collected thousands […]