Your repair event cycle time (RECT) rarely stretches because of one major delay. More commonly, it expands when smaller issues build across the service process. These often arise in the form of incomplete information, stalled approvals and unclear handoffs. They add time before anyone realizes where progress slowed. For your service leaders, that lack of […]
MRAA Blog
Dealer Week 2026 Sets New Benchmarks with Record-Breaking Exhibitor Commitment
Dealer Week 2026 is gaining significant industry momentum, as a growing roster of exhibitors aligns to support boat dealers with education, technology and business solutions.
Managing Spring Service Demand Without Slowing Down
By Chris Dominis, Manager of Customer Success & Enterprise Engagement, Motility Software Solutions, an MRAA Platinum Partner This time of year, your service department can quickly become one of the busiest areas of your dealership. If your team is working overtime managing maintenance, dewinterization and repair appointments, it can be hard to feel like everything’s running […]
Managing the Spring Service Surge: Reducing Repair Cycle Time at Your Dealership
By Rob Grant, Associate Director of OEM Business Development, Lightspeed, an MRAA Strategic Partner For marine dealerships spring brings one of the most intense operational periods of the year. As temperatures rise, boat owners rush to prepare for the season, scheduling maintenance, addressing winter damage and resolving any lingering mechanical issues. For service departments, this […]
Avoiding the ‘Spring Crush’: How Automation Can Level Your Service Load and Lower RECT
By Michele Howard, Pin-Up Marketing, an MRAA Platinum Partner Every service manager knows the feeling of the first 70-degree day. The phones start ringing simultaneously, the lot fills up overnight and suddenly, your Repair Event Cycle Time (RECT) begins to climb. The “Spring Rush” is a tradition in the marine industry, but it is also […]
Efficiency & Cycle Time: The Keys to Handling Spring Service Volume
By Erick Jauregui, Fixed Operations Training Manager at EasyCare, an MRAA Education Champion Efficiency and cycle time play a major role in handling spring service load. When your dealership’s technicians have the right information, confirmed parts and fewer interruptions, repairs move faster and your shop(s) stay on schedule. A streamlined process helps dealers increase capacity […]
FTC Advertised Price Rules: What Boat Dealers Should Know
What boat dealers should keep in mind now that the FTC has sent a warning letter to auto dealers about deceptive pricing practices.
Retailer Compliance Under Minnesota’s Boat Wrap Stewardship Law
Part 2 of a Q&A with Sarah Bonvallet with the Wrap Recycle Right Program and Denise Diorio McVeigh with Reverse Logistics Group.
NOAA Signals Potential Shift on Right Whale Speed Rules — What It Means for Marine Retailers
By Chad Tokowicz, MRAA Government Relations Manager The National Marine Fisheries Service (NMFS), part of the National Oceanic and Atmospheric Administration (NOAA), has taken an important first step toward reexamining Federal vessel regulations intended to protect the endangered North Atlantic Right Whale, and this development has meaningful implications for the recreational boating industry and marine […]
Understanding Minnesota’s Wrap Recycle Right Program
• Program Overview & Why it Exists • Q&A with Sarah Bonvallet of Wrap Recycle Right Program & Denise Diorio McVeigh, EPR Services and Stakeholder Engagement Manager at Reverse Logistics Group Editor’s note: This is Part 1 of a three-part Q&A with leaders of the Wrap Recycle Right program. We explore Minnesota’s Boat Wrap Stewardship […]