I’ll start with an obvious statement that I think every dealership reading this will agree with: Hiring is hard. OK, are we on the same page? If you don’t agree with that statement: 1) Skip this blog. 2) Please contact
Recently you’ve probably heard about the terms “quiet quitting” and “voluntary turnover” while researching hiring and onboarding for your dealership. One reason for these terms and their rise can be attributed to reduced employee engagement and less satisfaction within the
It’s the perfect time to focus on improving your sales tactics and improving at pre-sale follow-up.
Because you’re involved in a dealership service department, you know what’s coming. It’s the chaos of spring launch season. And while pulling it off is a heavy lift for even the best-of-the-best service departments, it’s a huge opportunity for your
• Best Practice for Overcoming Price Objections: Listen to Your Customers More Than You Talk Updated March 4, 2026 By Bob McCann Many salespeople are conversationalists. That’s a great asset since you’re dealing with new people every day. But to
Fraud and impersonation scams are a growing problem with increasing frequency and greater levels of sophistication. Unfortunately, due to the pervasive nature of these scams some of our very own MRAA members and staff have fallen victims to these scams.
• Verify that Your Property is Properly Valued By Jeff Heydlauff of Global Marine Insurance and John Logothetis of Clear Marine Risk Solutions … Global Marine Insurance is an MRAA Education Champion In today’s economic environment with inflation a larger concern than in previous decades,
• 6 Ideas to Help Your Dealership Improve at Employee Retention By Dixie Morrow Hiring people has been on everyone’s mind the past couple of years. Hiring people for a new position is exciting if it means you are growing
5 Key Areas to Tighten Up to Help Your F&I Department Find Future Success By Jared Zimlin, Director of Business Development, Elite Recreational Finance We are in a time of big changes. Some are positive. Some are negative. Some, well,
If your service department ran as smoothly as a well-oiled machine, there’s a great chance that you could improve upon your Repair Event Cycle Times and get more boats in and out of your shop while also reducing the stress
While the sales team has been cranking out boats all spring and summer, we all know your service team is just as important to your business. As the old saying goes, “Sales sells the first boat; service sells the rest.”
