Author: MRAA

Right Whale Vessel Speed Rule
Advocacy

Dealer Concerns Raised at Small Business Administration Roundtable

MRAA Weighs in on Right Whale Vessel Strike Avoidance Rule WASHINGTON (May 22, 2026) – The Marine Retailers Association of the Americas (MRAA) advocacy team joined a roundtable hosted by the United States Small Business Administration Office of Advocacy to discuss the 2008 Vessel Strike Avoidance Rule. They provided input

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5 F&I Takeaways for Marine Dealers
Blog

5 F&I Takeaways Marine Dealers Can Borrow from Automotive’s Playbook

Line\5 COO Brenda Cline-Kereakes: Insights on Elevating Profitability, Customer Experience and Retention Shrunken margins hit harder when placed alongside your other pain points. New boat buyers arrive with greater expectations. Affordability concerns and borrowing constraints only add to those headwinds. We get it. Managing your revenue streams is vital for

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First-time boating owners
Blog

How Dealers Can Turn First‑Season Owners into Long‑Term Boaters

Why Early Ownership Guidance Shapes Loyalty, Confidence and Lifetime Engagement By Courtney Chalmers, Chief Brand & Communications Officer at Boats Group, an MRAA Strategic Partner As part of the MRAA’s partner‑contributed education series, this article addresses a common dealership challenge: how to stay meaningfully connected with new customers after delivery through guidance,

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new boat owner
Blog

Build Trust: Create a Strong First-Season Ownership Experience

By Michele Howard, Pin-Up Marketing, an MRAA Platinum Partner Published by MRAA as part of its partner-contributed education series for marine retailers. This marine-specific article discusses tactics that marine dealerships can use and implement to ensure they deliver an excellent first-season boat ownership experience for new customers. Buying a boat is

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marine dealership operations
Blog

Delivering a Great Boating Season Starts with Operational Confidence

By Ryan Kloppe, Associate Director, OEM Business Development, Lightspeed DMS, an MRAA Strategic Partner Published by MRAA as part of its partner-contributed education series for marine retailers. This marine-specific article explores how operational confidence can help marine dealers improve visibility, communication and consistency during peak boating season. As the marine

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Customer Experience
Blog

From Sales to Service: Building One Continuous Customer Experience

Improving your customer’s long-term ownership journey By Erick Jauregui, Fixed Operations Training Manager at EasyCare, an MRAA Education Champion Published by MRAA as part of its partner-contributed education series for marine retailers. This partner-contributed article explores how boat dealers can create a more connected customer experience from sales through service.

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Marine Service Department
Blog

The Visibility Problem Costing Marine Dealers Real Money

Webinar takeaways from IDS Marine, an MRAA Education Champion Published by MRAA as part of its partner-contributed education series for marine retailers. This partner-contributed webinar recap explores why service visibility matters to marine dealership performance. It explains how repair event cycle time, warranty delays, parts availability and technician productivity can

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waves
Blog

Where RECT Breaks Down and Why Service Visibility Matters

Your repair event cycle time (RECT) rarely stretches because of one major delay. More commonly, it expands when smaller issues build across the service process. These often arise in the form of incomplete information, stalled approvals and unclear handoffs. They add time before anyone realizes where progress slowed. For your

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