MRAA, NMMA COVID-19 Retail Reopening Guidelines

LAST UPDATED:  Thursday August 13, 2:00PM ET

As states continue to reopen their economies post the COVID-19 pandemic, MRAA and NMMA are working together to help our members nationwide identify and assess the retail status in each state. The map highlights retail status in each state as well by identifying the percentage level each state is open:

 

 

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Masks: Due to increased COVID-19 cases, several states have adopted requirements for the general public to wear masks while outside their residences, including the workplace. Employers are advised to develop a compliant policy. State requiring masks for general public are: Alabama, Arkansas, California, Colorado, Connecticut, Delaware, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Montana,  Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Texas, Virginia, Washington, West Virginia and Wisconsin.  

 

Below you will the NMMA contact for each state. If you would like to reach out to MRAA, please contact Adam Fortier-Brown at adam@mraa.com.

 

Alabama

Marine Retail Operations:  On May 21, 2020, Governor Ivey amended the Alabama Safer at Home Order to be applied statewide. The order which includes an expanded list of items to reopen will expire on August 31, 2020 at 5:00 p.m.

All retail stores shall comply with the following rules:

  • Emergency maximum occupancy rate. Occupancy shall be limited to no more than 50 percent of the normal occupancy load as determined by the fire marshal. This “emergency maximum occupancy rate” shall be posted in a conspicuous place, and enough staff shall be posted at the store entrances and exits to enforce this requirement.
  • Social distancing. An employee of the retail store may not knowingly allow customers or patrons to congregate within six feet of a person from another household.
  • Sanitation. The retail store shall take reasonable steps to comply with guidelines on sanitation from the Centers for Disease Control and Prevention (CDC) and the Alabama Department of Public Health.

 

For more information, click here.

 

Contact: Lee Gatts (lgatts@nmma.org)

 

Alaska

Marine Retail Operations:  Alaska marine dealers and other retail businesses are fully open without occupancy restrictions. Retail guidance can be found here.

 

Contact: David Dickerson (ddickerson@nmma.org)

 

Arizona

Marine Retail Operations: Retailers may open but must limit capacity to an amount that allows for six feet social distancing and follow the health and safety guidelines found here. Governor Ducey has paused the reopening process and has ordered the states bars, gyms, movie theaters and water parks to shut down for at least 30 days amid thousands of new coronavirus cases in the state, however this does not affect retail operations.

 

Contact: David Dickerson (ddickerson@nmma.org)

 

Arkansas

Marine Retail Operations: Retailers are allowed to reopen as long as they limit person-to-person contact and maintain appropriate social distancing of at least six feet to prevent the spread of the virus, full retail guidelines can be found here, general phase 2 guidance for businesses can be found here.

 

Contact: Libby Yranski (lyranski@nmma.org)

 

California

Marine Retail Operations: Marine retail operations are open under guidelines set by county, with state requirements found here. Face coverings are required in most businesses.

 

Contact: David Dickerson (ddickerson@nmma.org)

 

Colorado

Marine Retail Operations: Retail operations opened on May 1 with restrictions including 50% capacity. Read full retail guidelines here.

 

Contact: Libby Yranski (lyranski@nmma.org)

 

Connecticut

Marine Retail Operations: Essential retail was allowed to remain open throughout the pandemic. Connecticut entered Phase 2 of their reopening plan on June 17th. Retail businesses are allowed to open at 50%, full retail phase 2 guidance can be found here. Business must self-certify and commit to comply with the Sector Rules established to keep their employees and customers safe. Please self-certify here. Connecticut’s reopening is currently on pause.

 

Contact: Libby Yranski (lyranski@nmma.org)

 

Delaware

Marine Retail Operations: Retail locations can operate at 60% capacity as long as the business complies with the state’s social distancing and preparedness guidance. This includes installing physical barriers such as sneeze guards, and marking out six-foot spacing for check-out lines to ensure social distancing. Remote sales, and marine repair was previously permitted.

  • Businesses are responsible to follow the Responsibilities for all Businesses, set forth in the State of Emergency Order.
  • Employers must enforce strict social distancing protocols.
  • Employees and customers have a responsibility to self-quarantine if they have a reason to expect that they may be ill with or may have come into contact with COVID-19. Employees who are symptomatic must not physically return to work until cleared by a medical professional.
  • Employers are encouraged to continue teleworking. Employees who have been working from home throughout this crisis should continue working from home unless there is a substantive change to business operations in Phase 2 (e.g. a business was closed, but now it’s open).
  • All surfaces touched by customers, including doors, restrooms, and point of sale infrastructure must be disinfected using an EPA-approved disinfectant every 15 minutes to 2 hours.
  • Hand sanitizer must be used by employees at frequent intervals during any service, appointment or scheduled event, including at a minimum after contact with surfaces touched by others, after incidental contact with a patron or visitor, and before preparing or distributing food or drink.
  • Employees must social distance from each other while working. This can be accomplished through spacing or moving workstations, staggering shifts or other means.
  • Businesses must make hand sanitizer or handwashing stations readily available for all employees, patrons, and visitors throughout the business’ location, including at each entry and exit at a minimum. Hand sanitizer must be composed of at least sixty percent (60%) ethanol or seventy percent (70%) isopropanol.
  • Employers must post signs on how to stop the spread of COVID-19, hand hygiene, and how to properly wear a cloth face covering. Download signs: de.gov/bizsigns

 

Current business guidance can be found here.

 

Contact: Libby Yranski (lyranski@nmma.org)

 

Florida

Marine Retail Operations:  As of June 19, Governor DeSantis has halted Florida’s phased reopening strategy, however it does not affect retail businesses. All retail businesses are open statewide and may operate at full capacity under Phase 2 of the governor’s reopening plan, which requires social distancing protocols. Read Executive Order 20-139 for more information. All employers should implement and update as necessary a plan that:

  • is specific to your workplace,
  • identifies all areas and job tasks with potential exposures to COVID-19, and
  • includes control measures to eliminate or reduce such exposures.

 

Miami-Dade County Executive Order:

Retail establishments remain open, however indoor dining, gyms and other businesses have been closed since July 6.

 

Broward County Emergency Order:

Capacity Requirements

  • Limit the number of customers inside a store at a given time, excluding employees and representatives of third-party delivery companies, to a maximum of 50% of the store’s maximum occupancy. To the extent any such establishment is subject to any other capacity or operational limitation by any state or local government authority, the establishment must comply with the more stringent or restrictive limitation. Retail establishments that were permitted to operate as essential services or essential businesses under the Governor’s Executive Order 20-91 are not subject to the fifty percent (50%) maximum occupancy limitation stated in this section.Click here and here for more details.

 

3. Social distancing requirements do not apply to members of the same household.

 

Operations Requirements

  • Consider dedicated shopping hours or appointment times for the elderly, medically vulnerable, and health care workers.
  • Social distancing reminders to customers are required, including but not limited to social distancing “reminder” signs, personal stickers, floor decals, and audio or audible announcements. Signs shall be conspicuously posted.
  • Establish one-way aisles and traffic patterns for social distancing.
  • Encourage curbside, online, or call-in pickup and delivery service options to minimize contact and maintain social distancing.

 

Sanitation and Safety Requirements

  • Prohibit or limit the use of changing rooms while ensuring proper sanitation and compliance with social distancing protocols.
  • Establish procedures for safe exchange and returns of goods and materials.
  • Do not allow self-serve products (e.g., “testers”); consider limiting customer contact with retail products before purchase.
  • When possible and appropriate, use plastic shields or barriers between customers and clerks at service counters and clean them (the shields and service counters) frequently.
  • Prohibit the use of reusable bags (reusable bags may carry COVID-19).
  • Tampa:

 

Contact: David Dickerson (ddickerson@nmma.org)

 

Georgia

Marine Retail Operations: All retail businesses shall implement the following additional measures to prevent the spread of COVID-19, as practicable.

Such measures shall include:

  1. Limiting the number of patrons inside the store to 50% of fire capacity occupancy of the entire store or eight (8) patrons per 1,000 square feet;
  2. Encouraging patrons to use hand sanitizer upon entering;
  3. Encouraging non-cash payments when possible;
  4. Sanitizing entrance and exit doors at least three times per day;
  5. Encouraging Workers to report any safety and health concerns to the employer; and
  6. Installing protective screens or other mitigation measures where Worker-patron interactions are likely.

Click here to view a complete list of retail guidelines.

 

Contact: Lee Gatts (lgatts@nmma.org)

 

Hawaii

Marine Retail Operations: Hawaii is currently in phase 2 “Act with Care” of their reopen strategy. Click here to view the current phase guidelines. In phase 2, retailers are allowed to be open for business with the following social distancing protocols and reduced occupancy:

 

Social Distancing – Employees (Phase 2)

Ensure employees stay 6 feet apart whenever practical. Adjust seating in break rooms, cafeterias, and other common areas to reflect social distancing practices. Prohibit gatherings or meetings of employees of 10 or more during working hours, permit employees to take breaks and lunch outside, in their office or personal workspace, or in such other areas where proper social distancing is attainable. Restrict interaction between employees and outside visitors or truck drivers; implement touchless receiving practices if possible. Adjust training/onboarding practices to limit number of people involved and allow for 6 foot spacing; use virtual/video/audio training when possible. Discourage employees from using colleagues’ phones, desks, workstations, radios, handhelds/wearables, or other work tools and equipment.  Prohibit handshaking and other unnecessary person to person contact in the workplace.

Special Protocols for Home Delivery/Installation Employees. Wear protective face coverings and gloves during in-home delivery and/or installation services. Ensure proper social distancing between employee and customer. Clean and disinfect any surfaces which will be regularly contacted throughout the duration of any installation. When delivery/installation is complete, clean and disinfect all surfaces which were contacted throughout installation. Clean and disinfect any tools or supplies used throughout delivery/installation upon leaving the home.

 

Social Distancing – Customers (Phase 2)

To support smaller retail businesses, who may lack staff necessary to closely monitor customer flow, it is recommended to reduce store occupancy to no more than 50%, and no less than 20%, of the stated maximum store capacity according to the National Fire Code. Alternatively, thresholds of no more than 5 customers per 1,000 square feet of total store square footage excluding employees, may also be appropriate. Place conspicuous signage at entrances and throughout the store alerting staff and customers to the required occupancy limits, six feet of physical distance, and policy on face covering. Establish hours of operation, wherever possible, that permit access solely to high-risk individuals, as defined by the CDC. Demarcate six feet of spacing in check-out lines to demonstrate appropriate spacing for social distancing. Ensure six feet of distance between customers and cashiers and baggers, except at the moment of payment and/or exchange of goods. Arrange for contactless pay options, pickup, and/or delivery of goods wherever practical.

 

For more information, click here and here.

 

Contact: Lee Gatts (lgatts@nmma.org)

 

Idaho

Marine Retail Operations: Marine retailers may open at 100% of capacity if they implement social distancing protocols found here. They include: Identify how the business will provide adequate sanitation and personal hygiene for employees, vendors and patrons. Identify how the business will provide services limiting close interactions with patrons such as, but not limited to:

  • Online, digital or telephonic ordering
  • Curbside pickup
  • Delivery
  • Establishing hours of operations for vulnerable populations
  • Limiting numbers of patrons in the business at a time
  • Directing the flow of traffic in the business
  • Use of signage and barrier protection to limit movement and maintain distancing

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