Unlock the skills and strategies needed to elevate customer satisfaction, improve service efficiency, and boost dealership performance.
As the key link between your customers and service team, your ability to manage communication, schedules, and work orders is essential to delivering exceptional service. Our Service Advisor Certification program will equip you with the knowledge, skills, and tools you need to excel in your role, boosting your confidence and driving measurable improvements across your dealership.
Learn how to handle every customer interaction with confidence and clarity, ensuring satisfaction at every stage.
Streamline your service department’s processes, from scheduling to repair orders, and increase productivity.
Drive repeat business and loyalty by delivering exceptional service that meets and exceeds customer expectations.
Lead your team to success with improved communication, coaching, and conflict resolution techniques.
Identify opportunities to upsell and provide value-driven services that improve your bottom line.
Learn how to handle every customer interaction with confidence and clarity, ensuring satisfaction at every stage.
Streamline your service department’s processes, from scheduling to repair orders, and increase productivity.
Drive repeat business and loyalty by delivering exceptional service that meets and exceeds customer expectations.
Lead your team to success with improved communication, coaching, and conflict resolution techniques.
Identify opportunities to upsell and provide value-driven services that improve your bottom line.
The Service Advisor Certification program runs for 90 days and is structured into easy-to-follow modules, offering the flexibility to learn at your own pace while providing key takeaways that you can immediately apply in your service department as you progress through the program.
Complete the online training course at your own pace.
Use our interactive toolbox, filled with templates and guides, to implement your learning.
Take the proctored certification exam and earn your credential.
Apply your new skills to improve your service department’s performance and drive customer satisfaction.
The program runs for 90 days, but most advisors complete it is less.
Yes, the certification exam is proctored to ensure fairness and professionalism.
You’ll have access to an online toolbox, additional resources, and expert guidance throughout the program.
I can help you navigate the site, find resources, and answer dealership questions. Feel free to type your question below or select one of the options to get started!