By Valerie Ziebron, President, VRZ Consulting “When you don’t get what you want, you get a lesson.” The silver lining of almost every dealership failure is the opportunity to learn from it and improve your business practices. When a boat has to come back to the shop, chances are good
Learning more about your customers: Gather intel on all the boating and fishing newcomers so your dealership can improve its messaging, content production and customer retention What if there was a resource available to you that could better explain who all the new boating and fishing customers were? A way
Using free and available assets to reach your customers with content that addresses their needs, questions and concerns. Marty Marketingguy and Mary O’Marketing are both striving to get better at their position for their respective dealerships. Marty is the marketing manager of a multi-location dealer and marina operator called
For many boat dealerships, it’s hiring season. As a seasonal business, you want to be sure you have enough of the right team members in the right seats to take care of your customers in the front of the house – and support your team in the back of the
By Liz Keener, MRAA Certification Manager We all know 2020 will go down as one of the hardest years in our lives, and one of the most challenging, up and down years for our dealerships. Despite all of these positive and negative obstacles, 10 dealers not only persevered through the
“Mondays suck!” or “I can’t believe I get to do this!” Which one of those phrases resonates with you today? Attitude is everything in the way you carry yourself, interact with others and in turn, influence others. That’s where this educational opportunity comes in. There’s also an opportunity for those
How becoming a dedicated monthly bookworm can change your life Within his “How to Thrive on the Other Side of 2020” session at the Marine Retailers Association of the America’s Dealer Week conference and expo last December, speaker and educator John Spence shared with us some critical information about the
The NCAA College Football Playoff National Championship has been decided, as top-ranked Alabama dismantled No. 3 Ohio State 52-24, and in doing so, secured its sixth title in the last dozen years. That’s impressive, to say the least. What’s probably even more inspiring is the team cohesiveness of both the
Please take 5 minutes and give us your input below for retention survey! Last year brought an influx of newcomers to boating and fishing. And they were welcomed with open arms and excitement, especially while dealing with an ongoing pandemic. However, to ensure their happiness and growth within each
With Video as the Next Frontier, Now is the Time for You to Get Involved So you want to join the video club, huh? Welcome to the video revolution! For you first timers in the crowd, don’t fret, it eventually gets easier with every video you produce. And for some
