When you hire a new employee who is unfamiliar with boating or a marine dealership, it’s critical to provide education and resources to help them gain industry knowledge, rather than “throw them in the deep end.” You want to provide them with as many educational life jackets, in the form of education and information, to help them stay afloat while they are juggling learning their role, boating and dealership life. While each role in your business has unique requirements, certain fundamental information will benefit all dealership team members, regardless of their specific position.