Tag: marine industry

Customer Experience
Blog

From Sales to Service: Building One Continuous Customer Experience

Improving your customer’s long-term ownership journey By Erick Jauregui, Fixed Operations Training Manager at EasyCare, an MRAA Education Champion Published by MRAA as part of its partner-contributed education series for marine retailers. This partner-contributed article explores how boat dealers can create a more connected customer experience from sales through service.

Read More »
Marine Service Department
Blog

The Visibility Problem Costing Marine Dealers Real Money

Webinar takeaways from IDS Marine, an MRAA Education Champion Published by MRAA as part of its partner-contributed education series for marine retailers. This partner-contributed webinar recap explores why service visibility matters to marine dealership performance. It explains how repair event cycle time, warranty delays, parts availability and technician productivity can

Read More »
Inventory Strategy and used boats
Blog

Inventory Strategy — The Pre-Owned Boat Advantage

• Practical Insights From Auction Networks, Brokerage & Consignment Partners & OEM Program Reps By Michele Howard, Co-Owner of Pin-Up Marketing, an MRAA Platinum Partner Pre-owned boats are far more than a backup plan when new inventory is tight. They represent a valuable margin opportunity, a source of showroom traffic

Read More »

What Kind of Membership Are You Interested In?