Tag: marine industry

Midseason Technician Burnout Strategies
Blog

Midseason Technician Burnout Strategies

Peak boating season brings opportunity—and pressure. With limited staff and rising demand, marine service departments often face inefficiencies that lead to technician burnout. This article outlines practical, scalable ways dealerships can improve workflows, reduce friction, and protect team productivity during the busiest months of the year.

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Customer Experience
Blog

From Sales to Service: Building One Continuous Customer Experience

Improving your customer’s long-term ownership journey By Erick Jauregui, Fixed Operations Training Manager at EasyCare, an MRAA Education Champion Published by MRAA as part of its partner-contributed education series for marine retailers. This partner-contributed article explores how boat dealers can create a more connected customer experience from sales through service.

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Marine Service Department
Blog

The Visibility Problem Costing Marine Dealers Real Money

Webinar takeaways from IDS Marine, an MRAA Education Champion Published by MRAA as part of its partner-contributed education series for marine retailers. This partner-contributed webinar recap explores why service visibility matters to marine dealership performance. It explains how repair event cycle time, warranty delays, parts availability and technician productivity can

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