2023 Service Management Special Report
Pre-order available now! Product will be delivered virtually at the beginning of February 2024.
The Service Management Special Report takes a deep dive into all things service. Access data and information on dealer demographics, employee resources, pain points, and key service department metrics.
Use this report to determine where you stack up against others in the marine retail industry.
- “Does my average proficiency fall above the average of the survey participants?”
- “How does having a process map influence various service pain points?”
Answers to these questions and more can be found within!
Marine Industry Compensation Study
With the 2022 Compensation Study, more than 980 position-level responses were collected from a total of 103 retail locations for this in-depth report, which was created in response to an industry-driven desire to identify staffing and compensation trends for dealership employees across North America. The results of the study are being shared with the industry through an executive summary and a full report.
Discover MORE with MRAA Data Center
Pulse Reports
In partnership with Soundings Trade Only and Baird Research, MRAA produces a monthly “Pulse Report,” which helps to identify today’s trends and dealer sentiment to help you make more informed decisions for your business.
MEMBERS ONLY:
Data Infographics
Calling all visual learners! Marine Industry Data can be a lot sometimes. MRAA develops easy to follow infographics to help sort that data. Each month, MRAA develops an infographic with timely data and information for your dealership to use to better understand what’s going on in the industry.
Industry Insights
Gain a better understanding of the Pulse Reports with MRAA Research Specialist Drew Mick. These short videos provide a brief overview of the Pulse Reports.