Tag: marine industry blogs

How to Identify and Mitigate Cybersecurity Risks at Your Dealership

Partner Contribution by IDS, an MRAA Education Champion According to Cybersecurity Ventures, by 2025, cybercrime is expected to cost the world $10.5 trillion. But financial loss is not the only significant damage that cybercrime and cybersecurity risks can cause individuals and organizations. A cyber-attack on a dealership can have severe consequences, such as disruptions to business […]

Drive Up Your Service Revenue Now

As dealers, we have all heard a lot this year about diversifying our revenue and increasing our income streams. We hear a broad range of ideas on what to sell and how, how to market and when, and where to get financing and floor plans with different rates. During these unusual times a main area […]

Installing an Onboarding Process to Help Employees Find Success

Recently you’ve probably heard about the terms “quiet quitting” and “voluntary turnover” while researching hiring and onboarding for your dealership. One reason for these terms and their rise can be attributed to reduced employee engagement and less satisfaction within the workplace. And a lack of training — a problem that often begins as soon as […]

Competing on Price: Stop Playing a Losing Game

• Customer Experience – A Winning Strategy in a Softening Market By Liz Walz “Competing on price is a loser’s game … Competing on product has also become really difficult.” So writes customer experience expert and Dealer Week 2022 Opening Keynote speaker Dan Gingiss in the introduction to his book, “The Experience Maker.” So how […]