Author: Jerrod Kelley

Begin with ‘GOOD’ to Become Great!

Have you ever uttered the word “good” when something goes wrong at your dealership? Chances are you’ve said a different word, perhaps one with a negative or “bad” connotation. Jocko Willink, author and retired Navy Seal officer, has shared on his podcast his philosophical approach to responding with “good” when problems crop up. How comfortable […]

Installing an Onboarding Process to Help Employees Find Success

Recently you’ve probably heard about the terms “quiet quitting” and “voluntary turnover” while researching hiring and onboarding for your dealership. One reason for these terms and their rise can be attributed to reduced employee engagement and less satisfaction within the workplace. And a lack of training — a problem that often begins as soon as […]

2023 Boat Show Season Underway

• Week One of the New Year Brings With it Boats Shows, Dealers & Shoppers The 2023 boat show season kicks off this week. There’s the Discover Boating Nashville Boat Show, which runs Jan. 5-8 at the Music City Center in Tennessee. Many boat shows are back on the docket this year, including nearly a […]

Elite Recreational Finance Announces Integration of DocuSign Into Its Elite Management System Platform for Bank Contracts

• eSignature Technology Implementation with Lenders to Help Advance Recreational Finance Industry F&I solutions provider Elite Recreational Finance announces the integration of DocuSign into its Elite Management System platform for bank contracts. “Elite Management System is how we have taken the business we built based on personalized relationships and digitized it to give dealers unmatched […]

Tokowicz, MRAA Advocacy Efforts Highlighted in ‘Boating Industry’ Magazine

As part of Boating Industry magazine’s report on sustainability within the marine industry, Associate Editor Jamie Stafford spoke with MRAA Government Relations Manager Chad Tokowicz. Under the header “Retailers” on page 24 of the August / September issue of the magazine, Chad shared the MRAA’s advocacy efforts and its approach to sustainability, conservation and legislative […]

MRAA Member, Clark Marine, Featured in Department of Commerce Job Quality Toolkit

WASHINGTON, D.C., August 24 — Clark Marine, a Marine Retailers Association of the Americas Member, Certified Dealer and multi-year winner of the Great Dealership to Work For Award is featured as a Case Study as part of the Department of Commerce’s Job Quality Toolkit Initiative. Clark Marine was featured among household names like PayPal and […]

Pineapple Payments Provides Strong Support for MRAA Members

MINNEAPOLIS, MN — The Marine Retailers Association of the Americas announced today that Pineapple Payments has pledged significant support to MRAA members, through both a membership and a new operational benefit for MRAA members. Pineapple Payments, a payments technology company now part of Fiserv, is the newest addition to the line-up of MRAA Benefit Providers. […]