• Recreational Boating Industry Meets with Paul Jahnige, Director of Massachusetts Office of Outdoor Recreation By Chad Tokowicz, MRAA Government Relations Manager Last week members of the recreational boating industry met to welcome Paul Jahnige as the inaugural Director of Massachusetts’s Office of Outdoor Recreation (OREC), making the Bay State the 18th state in the […]
MRAA Blog
Collaboration, Customer Experience and the Boating Community
A video Q&A with Alan Wendt, Soundings Trade Only, and Matt Gruhn, MRAA President, on the current conditions, dealership concerns and the needs within the marine industry.
Relationship Building: The Key to Success
By Liz Keener, MRAA Certification Manager Time after time we’ve all heard it from great business leaders, inside and outside the marine industry: Relationships are key to success. Just this past week, at a dealer meeting, Robert Oswell of Roswell Marine shared stories about his Employee No. 1 Richard, his mentor Ralph Meloon and others […]
Discover Your Unique Identity to Become a Great(er) Dealership
Last year, 27 MRAA Certified Dealers earned 90% positive responses on their annual Employee Satisfaction Surveys (ESS). They were honored with an MRAA Great Dealership to Work For award live on stage at Dealer Week in Austin, Texas. This year, on Wednesday, Dec. 6, dozens more Certified Dealers will receive this valuable recognition amongst their […]
MRAA Certified Dealership Program Helps Your Business Reach New Heights
• Create a more efficient, effective and resilient dealership that delivers an industry-leading customer experience To properly evaluate your dealership, you need to think like an eagle. According to allaboutvision.com, raptors (birds of prey) have superb vision at a distance, but the eagle is supreme with the ability to see roughly eight times as far […]
Marine Lending Data & Trends
• A Conversation with Jim Coburn, National Marine Lenders Association, about the 43rd Annual Statistical Report By Drew Mick, MRAA Research Specialist As a recreational marine dealer, it’s critical for you to have access to tools and analytics about market data so you can keep your business informed and adaptable. One valuable resource is the […]
4 Ways Succession Planning Helps Boat Dealers Overcome Challenges
By Kendall Rawls, Director of Development, The Rawls Group In the world of owning boat dealerships, marinas or other recreational dealerships, where the tides of business are constantly shifting, succession planning is one of the most critical yet often overlooked strategies for achieving your goals. While many business owners associate succession planning solely with exit […]
Yes, We Can Help!
Providing education and resource guidance for dealers who need to enhance their sales and retail operations I recently received a call from an MRAA Member dealership who needed resources for his sales team. His request was for educational videos from MRAATraining.com that pertain to off-season selling and helping his sales teams generate more leads. The […]
10 Ways to Reevaluate & Enhance Your Workforce
As a business leader, you probably have mile-long list of stories you could share regarding your hiring successes and failures, and other issues you’ve experienced within workforce management over the years. Dealers have shared stories with our team of being ghosted altogether by a new hire to dismissing someone from their employment due to improper […]
Wake Responsibly Educational Video Receives National ‘Seal of Safe Boating’ Award
The Water Sports Industry Association (WSIA) created a new Wake Responsibly educational video that has been awarded the “Seal of Safe Boating Practices” from the National Association of State Boating Law Administrators (NASBLA), making it the first industry association to earn the achievement. The 12-minute Wake Responsibly video covers best practices, rules, regulations and recommendations […]
