Pain Points
Find Solutions to Your Most Common Pain Points
MRAA produces a wide variety of tools for retailers. Below are some of the biggest pain points dealers tell us they have, matched with solutions from MRAA’s Resource Center. If you have a problem that isn’t addressed here, let us know.
Customer Issues
- Virtual Business Development Center (vBDC)
- Defining the Customer Experience: An In-Depth Look at the Ingredients for Pre- and Post-Sale Success
- Boat Loan Calculator
- Repair Cycle Times Dealer Solutions
- Guide to a World Class Customer Experience (Keep Your Customers Boating)
- The Guide to Customer Relationship Management
- Turn Upset Customers Into Loyal Ones
Inventory Challenges
- Lead Fulfillment with No Inventory
- Price Disclaimer
- Sample Inventory Management Worksheet
- Market Data
Employee Issues
- MRAA Guide to Building a Foundation for Accountability
- The MRAA Guide to Apprenticeship
- The Guide to Phone Skills
Budget
Technology Issues
- Evaluate Your Website’s Domain, Design and Digital Content
- Realign Your Website
- Online Privacy Policy
Marketing
- Discover Boating Marketing Toolkit
- How To Better Manage Discover Boating Leads
- Take Me Fishing Resource Center
- MRAA Guide to Boat Show Success
- How to write a marketing plan for your business
Seasonality
Economic Headwinds
Sales
Operations
- The Guide to Dealership Improvement
- MRAA Guide to Creating A Compliance Process
- MRAA Mini-Guide: How to Read a Credit Report
- Write Your Business Plan