MRAA Blog

Boating Industry Veteran, Bob Healy Jr., Looks to Support Industry from Capitol Hill

Bob Healy Jr., son of the late Viking Yacht Company Co-Founder Robert Healy, will be running for Congress in New Jersey’s 3rd Congressional District. Healy Jr., a boating industry veteran and Executive Co-Chairman at Viking Group, plans to advocate for fisheries and natural resource conservation, as well as fiscal policies that will benefit the marine […]

MRAA Dealership Certification and the Employee Satisfaction Surveys

For those of you facing workforce challenges out there, one of the most effective methods to start solving the problem is by listening to the employees you already have. A good, third-party Employee Satisfaction Survey not only gives you the opportunity to strengthen your culture, but also provides great insights into how your organization can take better […]

Five Website Metrics to Monitor

It’s important to monitor website performance – and tools like Google Analytics make it easy to access the data. In fact, it’s almost too easy. Many business owners get overwhelmed by the sheer volume of information available. Today, I’m highlighting five of the most important metrics. If all you do each month is review these […]

Your Voice in MRAA Advocacy Makes A Difference

Most dealers become members of the MRAA because of the robust educational programming and resources our team offers in helping them run their businesses. But running a strong business also requires a strong selling environment free from restrictive policies and regulations that can hinder your success. That’s where MRAA’s advocacy work rises to the challenge. […]

How to beat The Great Resignation

You may have heard of The Great Resignation, the “mass, voluntary exit from the workforce” that has been anticipated for months. Experts like those quoted in the article linked here suggest that it’s already begun. As boat dealers, despite the wild sales success we’ve enjoyed of late, there’s a lot to be frustrated about in […]

TechForce Foundation Launches 52-week Campaign to Highlight Women Technicians

Women Techs Rock: Weekly Technician Spotlight Shares Stories that Inspire and is Part of TechForce Foundation’s Diversity Initiatives The TechForce Foundation has launched a Women Techs Rock campaign to highlight women technicians within the automotive, aviation, diesel and marine industries. The 52-week initiative is meant to celebrate women technicians, tell their stories and encourage the […]

Time to Focus on Your Repair Cycle Times

Over the pandemic-riddled 12-month period of April 2020 through March 2021, it took boat dealers an average of 70.5 days to complete service on a new boat under warranty. This isn’t a rough estimate. We’ve pulled this data directly from the Lightspeed dealership management systems of real boat dealers. This jaw-dropping statistic underscores a number […]