MRAA Blog

Operation: Keep Your Customers Boating

In Minnesota, a salesman admits that boat deliveries and walkthroughs are being compromised by the overwhelming number of customers who need to be cared for. This, despite the fact that he’s selling boats to customers who’ve never even been in a boat, let alone have never owned a boat. In Florida, a dealership principal tosses […]

The Benefits of Reauthorizing a Small Business Pre-Disaster Loan Program

Every business, regardless of its size or structure, face various challenges with natural disasters and periods of financial hardship.  As small business owners in a weather-dependent industry like recreational boating, the effects of floods, storms, hurricanes, and other natural disasters are familiar, yet frustrating, territory. There is no question that extreme natural disasters around the […]

How to plan for success in 2021

Every year the market place throws a mix of new challenges at you and your business. Whether they’re personnel changes, technological obstacles, product line updates or evolving customer or partner preferences, they change the dynamics of how you approach selling and servicing boats.   With little-to-no warning, the boating industry changed forever with the health […]

9 Tasks Your Techs Shouldn’t Be Doing

It has been such a delight to hear from every dealer who I’ve spoken with over the last couple of months tell me about their record pace for sales and service, in addition, to the amount of new business coming from new boaters. New blood is what this industry has needed and talked about for […]

Keep Records of Employees’ Coronavirus Illnesses

Many of the legal experts that have been providing businesses with advice throughout the COVID health crisis have recommended the creation of systems and processes to track efforts to keep employees and customers safe. Now, under newly revised policies issued by the U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA), its Compliance Safety […]

Is Your Dealership Operating Safely?

Here we are on the cusp of summer. With Memorial Day weekend in the U.S. and Victoria Day in Canada unofficially kicking off the season, this is typically a busy time of year for dealers.   We hope this is a busy, revenue-generating time for you as well.   But we also know this year […]

Safe Boating, The 2020 Version

If you’re not one of the many marine industry disciples who actually wore their life jacket to work last Friday — affectionately known as Wear Your Life Jacket to Work Day — you should be aware that the week prior to Memorial Day here in the States is always honored as National Safe Boating Week.   […]

This time, it’s different

With the memory of the significant toll that the Great Recession had on our industry still somewhat fresh in our minds, I think it’s important to note that this downturn is different in a number of ways.   Between the crash in 2008 and the middle of 2010, nearly 2,000 boat dealerships were forced out […]