MRAA Promotes 3 to Support Strategic Growth in 2024

MINNEAPOLIS, Dec. 1, 2023 – The Marine Retailers Association of the Americas (MRAA) announces that Liz Keener, Stevie Cook and Sherri Cuvala have been promoted for exemplary work helping the MRAA and dealers find greater success. The promotions reflect their hard work and dedication and allow MRAA to pursue its strategic goals to provide increasingly robust support for retailers. In support of that vision, Mike Davin will also take on the role of Vice President of Industry Relations.

“Liz, Sherri and Stevie have displayed tremendous leadership and drive in helping the MRAA deliver on its mission to fuel dealer success, and possess commendable mindsets for professional growth,” says Matt Gruhn, MRAA President. “They are pillars of strength within this industry and for the association, helping us to foster enduring relationships with manufacturers, partners and dealers and reach impressive new levels of achievement in Membership and Certification.”

Liz Keener, MRAA
Liz Keener

Liz Keener – Director of Dealer Development
Keener, an innovator and determined leader within the MRAA has led and expanded MRAA’s Dealership Certification Program. She has also facilitated relationship growth and connectivity with leading manufacturers to include MRAA in their important dealer meetings with the dealer body. Her distinguished efforts and collaborative efforts with MRAA leadership and marketing have led to a record-setting dealership connection.

In 2023 alone, Keener played a significant role in creating opportunities for the MRAA that included 11 in-person dealer meetings, two virtual dealer meeting, four recorded sessions, customized OEM websites and dozens of live presentations. While advocating for the Association and dealers alike, Keener’s leadership help generate more than 150 leads and thousands in sales for Membership.

As Director of Dealer Development Keener, who also joins the MRAA Leadership Team, is responsible for working alongside MRAA partner members, primarily boat and engine manufacturers, to develop membership, education, advocacy and Certification plans for their dealer networks, with the goal of increasing engagement in all MRAA products. Keener has been with the MRAA for five years.

Sherri Cuvala
Sherri Cuvala

Sherri Cuvala – Director of Membership
Since joining the MRAA in 2020, Cuvala has raised the bar with her tireless efforts to connect dealers with MRAA’s resources. She guided the implementation of new MRAA Membership satisfaction surveys, which allow the association to better understand member needs and to enhance retention and membership recruitment. She has been successful with many aspects of membership, but a particularly notable statistic is that she has grown MRAA Membership by 47 percent!

In her new Director of Membership role, Cuvala leads MRAA’s Membership team, maintaining responsibility for developing and executing strategies to advance all aspects of MRAA’s Membership program.

Stevie Cook headshot
Stevie Cook

Stevie Cook – Certification Specialist
In less than two years with the MRAA, Stevie Cook has played a vital role in the expansion of the MRAA Dealership Certification Program by forming strong relationships with participating dealerships. She has helped to execute a successful 7-week Certification Webinar Series to enhance communication and streamline dealership requirements, delivering a culture of accountability every step of the way.

In her new role as Certification Specialist, Cook takes the lead on administering the Certified Dealership Program, including oversight of participant recruitment and retention and administration and marketing, while contributing to program development.   

MRAA blog author Mike Davin, Vice President of Business Planning, shown outside MRAA HQ in Minnesota
MIke Davin

Mike Davin – Vice President of Industry Relations
Davin has been with MRAA since January of 2019. He has helped launch Dealer Week, overseen MRAA’s brand, and managed internal business planning while at MRAA. Now he takes on a more outward-facing role as Vice President of Industry Relations, where he will manage stakeholder relationships and develop strategic alliances within the marine industry.

Stop by the MRAA Solutions Center at the Dealer Week Conference and Expo, Dec. 4-7, in Tampa, Fla., to meet these four individuals who are there to assist in your success.

About the Marine Retailers Association of the Americas
At the Marine Retailers Association of the Americas, we believe that for the marine industry to thrive, the retail organizations that interact with the boaters in their community must thrive. With that in mind, MRAA works to create a strong and healthy boating industry by uniting those retailers, providing them with opportunities for improvement and growth, and representing them with a powerful voice. For more information, visit MRAA.com or contact us at 763-315-8043.

2 New Hires Strengthen MRAA Dealer Education Team

MINNEAPOLIS, Dec. 1 – The Marine Retailers Association of the Americas (MRAA) announced today that it added two new employees to its Education Team: Senior Education Developer Bernie DeGraw and Education Coordinator Carolyn Howell.  

“Adding Bernie and Carolyn will help us enhance our educational initiatives and deliver on our mission to fuel dealer success,” said Liz Walz, Vice President of Education. “They both have already made great contributions to our educational products and bring with them unique perspectives and skill sets that will improve our team.”

Bernie DeGraw headshot
Bernie DeGraw

Meet Bernie DeGraw – Senior Education Developer
DeGraw will work closely with the MRAA Education Team to develop new educational opportunities for MRAA Members, leveraging his valuable experience managing a marine dealership. He holds a bachelor’s degree in English and a Master’s in School Counseling. DeGraw will maintain his role as part owner of FLX Marine in the Finger Lakes of Central New York. He spends his free time with his family, boating and reading.

“I am incredibly pleased and proud to be a part of the outstanding MRAA Team,” says DeGraw. “It is exciting to be able to lend an additional perspective to the creation of the Education that MRAA provides. I look forward to helping dealers build and continue success, and to supporting the boating industry as a whole.” 

Carolyn Howell
Carolyn Howell

Meet Carolyn Howell – Education Coordinator
Howell is a recent college graduate who joined MRAA after completing an internship with the Minnesota Department of Natural Resources. She brings a strong editorial and design background to her role, where she will support MRAA’s education efforts on behalf of retailers. Howell is an avid outdoor enthusiast who enjoys hiking, boating, fishing and exploring the Twin Cities with her friends.

“I have been deeply impressed by the MRAA’s commitment to fostering the success of the marine industry, listening attentively to the individual voices of boat dealers across the country and helping them grow as businesses that bring people onto the water,” says Howell. “I couldn’t be more excited to be a part of such a passionate and driven team!”

Attendees of MRAA’s Dealer Week Conference and Expo, next week in Tampa, Fla., will have an opportunity to connect in person with Bernie and Carolyn.

About the Marine Retailers Association of the Americas
At the Marine Retailers Association of the Americas, we believe that for the marine industry to thrive, the retail organizations that interact with the boaters in their community must thrive. With that in mind, MRAA works to create a strong and healthy boating industry by uniting those retailers, providing them with opportunities for improvement and growth, and representing them with a powerful voice. For more information, visit MRAA.com or contact us at 763-315-8043.

Discover Boating Dealer Finder — A Valuable Resource for Potential Boat Buyers

Since its launch last year, Dealer Finder, a tool on DiscoverBoating.com and DiscoverBoating.ca that helps consumers search for and directly connect with thousands of boat dealers across North America, has helped drive more than 33,000 referrals.

Valuable Tool & Resource for Consumers
The U.S. Dealer Finder has seen 50,000 pageviews and 37,000 unique users, and the Canadian Dealer Finder, which debuted over the summer, has seen 28,000 pageviews and 24,000 unique users – indicating the tool is a valuable resource for potential boat buyers.

“As customers seek a more convenient boat shopping experience, we are pleased to see a great deal of people taking advantage of Dealer Finder to enjoy a seamless process,” said Ellen Bradley, chief brand officer for NMMA. “Offering thoughtfully designed tools and multiple entry points at each stage of the consumer journey helps welcome more people into boating and reinforce that Discover Boating is the hub for all their boating needs, which is part of our digital strategy.”

Dealers looking to update their listing or be added to the Find a Boat Dealer locator tool can simply fill out this form, and MRAA will reach out to help make changes.

Discover Boating is powered by NMMA and MRAA.

Bentley Pontoons Joins MRAA as Platinum Partner

MINNEAPOLIS — The Marine Retailers Association of the Americas announces that Bentley Pontoons has joined the MRAA as a Platinum Partner Member.  

Through Platinum Partner Membership, Bentley Pontoons supports the MRAA, its programs and the opportunities the association provides the dealer body in an effort to fuel the success of the industry. Commitments from Platinum Partners like Bentley allows for the expansion of MRAA’s offerings and creates a positive, long-term impact for its members.

“Becoming a Platinum Partner with MRAA was an easy decision for us at Bentley,” says Ryan Marcott, Bentley Pontoons President. “Partnering with those who want to improve marine dealer relations and promote healthy long-term results is at the core of what we are all about at Bentley.”

Bentley Pontoons, headquartered in Lexington, S.C., boasts high standards with its internal design, engineering and product development processes that ensures superior quality construction and functionality. Their team of highly skilled, trained, passionate and hard-working individuals pride themselves in creating and crafting an excellent product every day. Bentley invests in the best people and training for their office team of support and customer service people.

“We happily welcome Bentley Pontoons as one of our newest Platinum Partners,” says Allison Gruhn, MRAA VP of Business Development. “We look forward to the valuable contributions Bentley will bring to our community as we collectively strive to enhance the boating experience for enthusiasts across the nation.”

About Bentley Pontoons
At Bentley, we’re dedicated to superior quality, craftsmanship and customer service all done with the intent to create the best value in boating. Our dedication starts with our people. For these reasons and more, we choose to make many of our own components, such as furniture, canvas work, tubes, and fence railing. Not only does this give us our own, unique look, with superior style and comfort, but it ensures that it saves you time, aggravation, and money. You get the ultimate luxury, performance, and ride quality at an affordable price. To learn more, visit https://bentleypontoons.com/ or call (+1) 803-391-3000.

About the Marine Retailers Association of the Americas
At the Marine Retailers Association of the Americas, we believe that for the marine industry to thrive, the retail organizations that interact with the boaters in their community must thrive. With that in mind, MRAA works to create a strong and healthy boating industry by uniting those retailers, providing them with opportunities for improvement and growth, and representing them with a powerful voice. For more information, visit MRAA.com or contact us at 763-315-8043.

Five New Partner Members Join MRAA Ahead of Dealer Week 2023

MINNEAPOLIS, Nov. 30, 2023 — The Marine Retailers Association of the Americas (MRAA) announces the addition of five new Partner Members in Aqua Finance, ATILUS, CBIZ, Safer Boater, and The Accounting Guys.

MRAA Partner Member logo in white square

Marine manufacturers, suppliers and service providers, through Partner Membership, commit to aligning their brands with the programs and opportunities that MRAA offers in its efforts to fuel the success of the marine industry. Partner support allows the Association to expand its offerings and create a positive, long-term impact on MRAA members’ business.

  • Aqua Finance (Wausau, Wis.) helps dealers, contractors and retailers convert more prospects into purchasers by offering timely, high-quality and personalized service.
  • ATILUS (Fort Myers, Fla.) is a digital agency that helps boat dealers, boat clubs, boat rental companies and other marine industry businesses harness the power of the web to get more sales.
  • CBIZ (Columbia, Md.) delivers top-level financial and benefits and insurance services to organizations of all sizes by providing national-caliber expertise combined with highly personalized service.
  • Safer Boater (North Charleston, S.C.) offers a program designed to empower new boaters through skill and safety training classes in order to feel more comfortable on the water.
  • The Accounting Guys (Provo, Utah) empowers small- to medium-sized companies to succeed in their business pursuits by offering a wide range of accounting services from tax filing to in-depth financial planning.

“As the MRAA continues to expand its educational offerings, we are excited to see how these new Partner Members, in conjunction with MRAA’s mission, will work to improve the businesses of our dealer members,” says Allison Gruhn, MRAA Vice President of Business Development.

Dealer members are encouraged to explore the list of companies that actively support the MRAA across four partnership levels. View the complete list.

About the Marine Retailers Association of the Americas
At the Marine Retailers Association of the Americas, we believe that for the marine industry to thrive, the retail organizations that interact with the boaters in their community must thrive. With that in mind, MRAA works to create a strong and healthy boating industry by uniting those retailers, providing them with opportunities for improvement and growth, and representing them with a powerful voice. For more information, visit MRAA.com or contact us at 763-315-8043.

Priority One Relaxation Station to Soothe Dealer Week 2023 Attendees

MINNEAPOLIS, Nov. 30 – The Marine Retailers Association of the Americas (MRAA) announces a new accommodation, the Priority One Relaxation Station, for attending dealers at MRAA’s annual Dealer Week Conference & Expo, Dec. 4-7, in Tampa, Fla.

image of calming water to support a relaxation station

To provide Dealer Week attendees with rest and relaxation amidst a busy week, MRAA Partner Member and Dealer Week Exhibitor Priority One Financial Services  will sponsor a Relaxation Station for three days, Dec. 5-7. Featuring a spa-like atmosphere, guests may visit the Relaxation station for a 15-minute massage, via massage therapist or massage chair, for a refreshing reset during boating’s only event focused on dealer growth. Guests will also enjoy fresh fruit, key lime desert and spa water and have an opportunity to charge their phones 

“Dealer Week provides attending dealership personnel with expert-led insights, successful best practices and networking opportunities galore,” said Allison Gruhn, Vice President of Business Planning, “but it’s also a venue and event to celebrate another great year being within in the marine industry. The Relaxation Station is a way to let dealers kick their feet up and subdue their concerns, even if just for a few minutes. Priority One is rewarding them for their hard work in 2023 and a relaxed mindset for the year ahead!”

Find the Relaxation Station just inside the Dealer Week Expo Hall entrance, directly to the right.

Reserve your spot today for the Priority One Financial Services Relaxation Station — where rest and relaxation meet recreation — at Dealer Week 2023.

About Priority One Financial Services
Founded in 1987, Priority One Financial Services, Inc. offers flexible, business-ready finance and insurance solutions for marine, RV, trailer, powersports and equipment dealers. A division of Forest River, a Berkshire Hathaway company, Priority One’s knowledgeable team brings full-service financing to every customer, helping dealers improve business and move inventory.

Headquartered in Saint Petersburg, Florida, the company also owns and operates Priority One Equipment Finance and Veritas Insurance Group. A Tampa Bay Best Place to Work (2023), One Tampa Bay honoree (2019) and Business of Pride honoree (2017), Priority One values its diverse community of employees, customers, dealers and the surrounding Tampa Bay neighborhood. For more, visit p1fs.com.

About the Marine Retailers Association of the Americas
At the Marine Retailers Association of the Americas, we believe that for the marine industry to thrive, the retail organizations that interact with the boaters in their community must thrive. With that in mind, MRAA works to create a strong and healthy boating industry by uniting those retailers, providing them with opportunities for improvement and growth, and representing them with a powerful voice. For more information, visit MRAA.com or contact us at 763-315-8043.

Discover Boating – October Highlights

DiscoverBoating.com offers year-round content that helps boaters discover helpful tips and resources relevant to the current boating season.

Discover Boating published timely articles in October highlighting the unexpected joys of boating during the fall and expert advice on preparing for the off-season as many boaters seek information on winterizing their boats.

3 Discover Boating stories to aid boaters: 

Winterization image of lonely covered boat and a lake with snow-strewn dock.

Articles with year-to-year pageview growth (compared to October 2022): 

Discover Boating encourages dealers and other Industry stakeholders to share these articles — and other from the extensive Discover Boating articles and resources library — with customers via social, e-newsletters and other communication channels.

Need more content?
To customize your own articles or to enrich your newsletter, don’t forget to utilize the B2B.DiscoverBoating.com/ site for videos, images and other data and content.

Boatzon Joins MRAA as Platinum Partner

MINNEAPOLIS — The Marine Retailers Association of the Americas announces that Boatzon has joined the MRAA at the Platinum Partner Membership level.  

Through Platinum Partner Membership, Boatzon supports the MRAA, its programs and the opportunities the association provides the dealer body in an effort to fuel the success of the industry. Commitments from Platinum Partners like Boatzon allows for the expansion of MRAA’s offerings and creates a positive, long-term impact for its members.

“We are excited to partner with the MRAA and be part of an association that aligns with our vision bringing cutting-edge technology to boaters and dealers in our industry,” says Wade Lucas VP of Sales, “We are proud supporters of the MRAA and look forward to the continued partnership.”

Boatzon, headquartered in Hollywood, Fla. is the first 100-percent online boat and marine digital retailer. Boatzon is one of the leading digital retailing marine platforms, partnering with more than 1,500 marine dealerships and showcasing over 70,000 boats. Boatzon meets the desire of boat buyers to complete more steps of a boat purchase online while providing dealers with the benefits of expanded digital sales capabilities and market reach. The growing appetite for digital retailing or online shopping for boat buyers is a growing market, allowing boat buyers to handle more of the boat buying process online. 

Boatzon provides the time-saving steps and flexibility to customize their boat shopping experience and complete more steps of the purchase online. This process includes real-time prequalification and finance offers, real-time insurance quotes, real-time protection plan quotes, trade-in estimates and even purchasing a boat from start to finish on Boatzon.com and a dealership website.

“Boatzon’s commitment to embracing the digital era and simplifying the purchase journey resonates with our mission to drive the success of the marine industry,” says Allison Gruhn, MRAA VP of Business Development.  “We’re excited to welcome Boatzon into our growing network of Platinum Partner Members.”

About Boatzon
Boatzon is the leading retail and online digital marketplace that allows customers to purchase thousands of new and pre-owned boats from the comfort of their home. Boatzon.com showcases one of the nation’s largest inventories of new and used boats for sale. Boatzon’s website lets people search, research, and buy a new or used boat entirely online and on their own time. The boat buying experience with Boatzon is fully digital and the site provides financing, insurance, protection plans, and products buyers need to make a confident purchase. For more information, visit: https://boatzon.com/ or call 1-833-262-8966. 

About the Marine Retailers Association of the Americas
At the Marine Retailers Association of the Americas, we believe that for the marine industry to thrive, the retail organizations that interact with the boaters in their community must thrive. With that in mind, MRAA works to create a strong and healthy boating industry by uniting those retailers, providing them with opportunities for improvement and growth, and representing them with a powerful voice. For more information, visit MRAA.com or contact us at 763-315-8043.

Elite Recreational Finance Partners with Bentley Pontoons

• Manufacturer features Enriched Leads Program on website

Elite Funding Technologies, a division of Elite Recreational Finance created The Enriched Lead Technology with a manufacturer’s customers and dealers in mind. Bentley Pontoons will now feature the Enriched Leads Program on their website providing customers with the ability to get prequalified and provide their dealers with lead details and retargeted marketing campaigns.

The partnership between Elite Recreational Finance and Bentley Pontoons came about due to their mutual connection to Northpoint Commercial Finance who partners with both organizations in the floorplan industry. Elite partnered with Northpoint Commercial Finance in 2022 to launch industry leading retail programs for their shared dealers. This technology that Elite has brought to the table is the next evolution in their go-to-market strategy with Northpoint. 

Elite Recreational Finance horz. logo

“Our team works closely with Elite and our OEM partners such as Bentley to deliver state of the art products to enhance the customer experience and drive growth through technology and data driven metrics,” said Russell Baqir, SVP of Business Development at Northpoint. “We are excited about this launch and look forward to working with Bentley and Elite to drive sales and customer satisfaction on products and service.”

The Digital Enriched Lead process is used when a customer finds a boat or completes their boat build on the Bentley website to obtain a pre-qualification without having to enter their Social Security Number. The data passes through Elite Management System as a soft pull with no impact on the individuals credit score or inquiry on their bureau. The Lead Process model then considers the price of the boat and delivers the key metrics that marine lenders look at, not just the credit score. An authorized Bentley dealer within that area will receive an HTML email showing them the details of the key metrics along with a color-coded score to know which customers qualify, which will need some work, or may qualify for a lower purchase price.

“This technology will allow us to help customers in their buying journey to better know what they may qualify for and provide our dealers with a very clear credit profile of the customer and likelihood of an approval based off of actual lender programs,” said Ryan Marcott of Bentley Pontoons. “A common challenge that all dealers face is segmenting which leads are likely to close on a selected model and which ones are going to take more work.

“We’ve seen Pre-Qualification technologies in other industries and wanted to provide our dealers a best in class solution with real insight into what is driving that score as well as follow up campaigns so if a customer is still shopping, we are keeping them on the Bentley brand,” added Marcott.

“We worked closely with Ryan and his team to give their dealers an accurate picture of the customer’s credit based on criteria set by marine lenders,” said Jimmy Delegro, President of Elite. “Once the customer chooses the option ‘Get Prequalified’ or ‘Contact Us,’ they immediately receive a response with the details of the Bentley dealership that is located closest to them. In addition to that, the dealer receives a detailed lead with the customer info and the customer is funneled into a retargeting campaign to ensure that the Bentley Pontoons brand remains forefront in the customer mind.”

Elite works with most of the industries lenders, if a dealer is having difficulty getting the customer approved through their channels, Elite can step in and assist the dealer in getting the unit approved and delivered.

“My team and I have been doing F&I in the marine and RV industries for over 20 years each,” said Delegro. “We built our program using our years of experience as recreational finance professionals. All the metrics we programmed into the Enriched Lead are actual metrics lenders look at.”

Bentley Pontoons, Northpoint Commercial Finance and Elite Recreational Finance will be at Dealer Week 2023, Dec. 4-7 in Tampa.

About Bentley Pontoons  
Bentley offers two-tube and triple-tube models from 16’ to 25’ ranging from $25,000 to $110,000. Bentley offers its products through traditional Marine Retail Dealerships throughout Canada and the USA. For more information, go to: www.bentleypontoons.com.            

About Elite Recreational Finance
Elite is a full spectrum F&I Services Provider. ELITE RECREATIONAL FINANCE provides full service F&I for dealers, direct lending for buyers and sellers as well as cutting edge technology to streamline the finance process for manufacturers, dealers and buyers. www.eliterfs.com.

MRAA Joins National Safe Boating Council Board of Directors

WASHINGTON, D.C., November 28, 2023 – The Marine Retailers Association of the Americas announced today that Chad Tokowicz, MRAA Government Relations Manager, was appointed to the National Safe Boating Council’s (NSBC) Board of Directors.

Founded in 1958, the NSBC serves as a national catalyst for developing a safe boating culture by providing education, programming and training for industry partners and the boating community to influence safe, secure and responsible boating. Tokowicz was appointed as an at-large Board member by the current NSBC Chair, Alan Dennison of the BoatUS Foundation, to provide a retail perspective and ensure that boating safety tenets permeate the recreational boating industry.

Chad Tokowicz, MRAA Government Relations Manager in blue Dealer Week shirt
Chad Tokowicz

“It is an honor and a privilege to be appointed as a member-at-large on the National Safe Boating Council Board of Directors,” said Tokowicz. “The mission of the NSBC is critical to the continued growth and success of the recreational boating industry. I look forward to working with the Board on the implementation of the strategic plan, while finding opportunities to get MRAA members and marine retailers further engaged with recreational boating safety.” 

The NSBC is currently focused on empowering partners and influencing programming and recreational boaters to ensure there is a consistent and unified message regarding safe boating practices throughout the industry. The NSBC Board and staff will be focused on implementing the 2020-2024 Strategic Plan, which supports the U.S. Coast Guard’s National Recreational Boating Safety Program in their mission to ensure the public has a safe, secure and enjoyable recreational boating experience.

“The addition of MRAA to the NSBC Board of Directors will further amplify our safe boating message. This strategic alliance is a vital link in developing a dialogue with the MRAA membership and partners,” said Dennison. 

This relationship between the MRAA and the NSBC marks a new chapter in MRAA’s ongoing pursuit of recreational boating safety. MRAA will continue to work with its members to prioritize safety best practices and ultimately create a safer overall boating environment. If you are interested in sharing the message of safe boating with your customers, reach out to Chad Tokowicz, MRAA Government Relations Manager, at Chad@mraa.com today.

About the Marine Retailers Association of the Americas
At the Marine Retailers Association of the Americas, we believe that for the marine industry to thrive, the retail organizations that interact with the boaters in their community must thrive. With that in mind, MRAA works to create a strong and healthy boating industry by uniting those retailers, providing them with opportunities for improvement and growth, and representing them with a powerful voice. For more information, visit MRAA.com or contact us at 763-315-8043.