MRAA Blog

TechForce Foundation Launches 52-week Campaign to Highlight Women Technicians

Women Techs Rock: Weekly Technician Spotlight Shares Stories that Inspire and is Part of TechForce Foundation’s Diversity Initiatives The TechForce Foundation has launched a Women Techs Rock campaign to highlight women technicians within the automotive, aviation, diesel and marine industries. The 52-week initiative is meant to celebrate women technicians, tell their stories and encourage the […]

Why YOU should be a Marine Technician!

By Valerie Ziebron, VRZ ConsultingAmericans have more toys than ever but fewer people to keep those toys running. One of the most coveted resources of the boating industry is the marine technician, whose job it is to keep boats running and on the water. And as the technicians the industry employs today continue to age, […]

Time to Focus on Your Repair Cycle Times

Over the pandemic-riddled 12-month period of April 2020 through March 2021, it took boat dealers an average of 70.5 days to complete service on a new boat under warranty. This isn’t a rough estimate. We’ve pulled this data directly from the Lightspeed dealership management systems of real boat dealers. This jaw-dropping statistic underscores a number […]

One Way to Make Customers Happy in 2021

Last year, almost every news story or conversation was littered with words like “new normal,” and “unprecedented.” While managing change is not a new idea, it seemed to be the theme of 2020. Now, here we are, sprinting through the second quarter of 2021, and more change seems to be afoot. This year is not […]

What’s Stopping You from Your Best Busy Season?

Did you make any progress with your New Year’s Resolutions? It’s healthy for your business and for your personal development to start the year with aspirations of what you want to accomplish: eat better, work out more, get better organized, implement the new Dealer Management Software, etc. These goals help you point yourself in the […]

7 Key Steps for Dealers to Master Content Marketing

Using free and available assets to reach your customers with content that addresses their needs, questions and concerns.   Marty Marketingguy and Mary O’Marketing are both striving to get better at their position for their respective dealerships. Marty is the marketing manager of a multi-location dealer and marina operator called Big Bigger Biggest Boats. Mary […]